Privacy Policy

SNABBX respects privacy and handles personal information for legitimate business, contractual, regulatory, security, and compliance purposes. This policy applies to website visitors, applicants, clients, representatives, partners, and other people who interact with us.

The information we collect depends on how you interact with us and the services you request.

• Identity and contact information, including name, date of birth, nationality, address, phone number, and email.
• Account, onboarding, suitability, tax, source-of-funds, source-of-wealth, payment, and transaction information.
• Device, browser, IP address, location, cookies, analytics, page activity, platform logs, support messages, and communication records.

We may collect information directly from you, from documents you provide, through your use of our website and platforms, from payment and verification providers, from public databases, from affiliates, and from regulatory, fraud prevention, or compliance sources.

We use personal information to provide, operate, secure, and improve our services and to comply with legal and regulatory responsibilities.

• Open, verify, maintain, and administer accounts.
• Process transactions, requests, support tickets, and communications.
• Perform AML, KYC, sanctions, fraud, risk, security, and suitability checks.
• Improve website, platform, service quality, analytics, and user experience.
• Send required notices, account updates, security alerts, and permitted marketing communications.

We may share information with affiliates, platform providers, payment processors, banks, verification vendors, analytics providers, professional advisers, regulators, courts, law-enforcement bodies, and other parties where required or permitted.

We require service providers to handle personal information appropriately and use it only for approved purposes.

We may use cookies and similar technologies to operate the website, remember preferences, understand traffic, improve security, measure performance, and support marketing or analytics where permitted.

You can control cookies through your browser settings, although some features may not work properly if cookies are disabled.

We use technical, physical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No online system can guarantee absolute security.

We retain information for as long as required for service delivery, legal, regulatory, audit, dispute, fraud prevention, and legitimate business purposes.

Depending on applicable law, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. We may need to verify your identity and may retain information where required by law or regulation.

For privacy questions, contact [email protected].